Accessibility
WELCOME TO AUNO ACCESSIBILITY STATEMENT
AUNO is committed to providing a website that is accessible and inclusive for all users, including people with disability.
We recognise the importance of ensuring equal access to information, products, and services, and we are committed to making reasonable efforts to ensure our digital platforms are usable by the widest possible audience.
OUR COMMITMENT
AUNO aims to provide an online experience that is:
- Accessible and usable for people with a range of abilities
- Clear, intuitive, and easy to navigate
- Compatible with commonly used assistive technologies
- Available across a range of modern devices and browsers
We are committed to continually improving the accessibility and usability of our website as part of our broader commitment to customer service and inclusion.
ACCESSIBILITY STANDARDS AND GUIDELINES
Where reasonably practicable, AUNO aims to align its website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
WCAG is an internationally recognised set of guidelines designed to make web content more accessible to people with disabilities, including those with:
- Vision impairment
- Hearing impairment
- Physical or motor limitations
- Cognitive or neurological differences
Our approach to accessibility is informed by these guidelines, taking into account technical feasibility, usability, and ongoing development priorities.
ACCESSIBILITY MEASURES
To support accessibility, AUNO has implemented, or is working to implement, measures including:
- Logical and consistent website navigation
- Clear page structure and headings
- Readable text and sufficient colour contrast where possible
- Keyboard navigation support for key website functions
- Compatibility with screen readers and assistive technologies
- Ongoing review of website content and functionality
ONGOING REVIEW AND IMPROVEMENT
Accessibility is an ongoing process.
We regularly review our website and digital services to identify opportunities for improvement, including when:
- New features or content are added
- Existing content is updated
- Technology or accessibility standards evolve
While we strive to ensure that all content and functionality is accessible, some areas of the website may not yet fully meet accessibility standards.
KNOWN LIMITATIONS
Despite our best efforts, some parts of the website may not be fully accessible due to factors such as:
- Third-party platforms, tools, or integrations
- Legacy content that is in the process of being updated
- Technical or practical constraints
We are committed to addressing accessibility barriers where reasonably possible and within our development roadmap.
ALTERNATIVE ACCESS AND ASSISTANCE
If you experience difficulty accessing any part of our website, or if you require assistance to place an order, access information, or use our services, please contact us.
We will make reasonable efforts to provide assistance or alternative access to information where possible.
FEEDBACK
We welcome feedback regarding the accessibility of our website.
If you encounter accessibility barriers or have suggestions for improvement, please let us know. Feedback helps us identify areas where we can improve accessibility for all users.
THIRD-PARTY CONTENT
Our website may include content, features, or services provided by third parties. While we aim to ensure accessibility across our website, AUNO does not control and cannot guarantee the accessibility of third-party content.
COMPLIANCE AND LEGAL FRAMEWORK
This Accessibility Statement reflects AUNO’s commitment to accessibility and inclusion in accordance with applicable Australian laws, including the Disability Discrimination Act 1992 (Cth).
Nothing in this statement limits or excludes any rights available under applicable law.
UPDATES TO THIS STATEMENT
This Accessibility Statement may be reviewed and updated from time to time to reflect changes to our website, accessibility practices, or legal requirements.
Any updates will be published on this page with a revised effective date.
CONTACT US
If you need any accessibility support, assistance, or have feedback, our team is here to help.
Please email us at shop@auno.com.au.
