Terms of Use
WELCOME TO AUNO WEBSITE TERMS OF USE
These Website Terms of Use (“Terms”) apply to your use of the AUNO website (the “Website”), including browsing, creating an account, submitting content, and interacting with site features.
If you do not agree to these Terms, please do not use the Website.
1) WHO WE ARE
This website is operated by Scott Robert Gordon, an Individual/Sole Trader registered in Australia.
ABN: 40 281 959 633
Business address: 13 Aspen St, Caboolture QLD 4510
2) CHANGES TO THESE TERMS
We may update these Terms from time to time by publishing the updated version on the Website. Your continued use of the Website after changes are published means you accept the updated Terms.
3) USING THE WEBSITE
You agree to use the Website lawfully and responsibly.
You must not:
- misuse the Website (including attempting unauthorised access, interfering with security, or disrupting performance)
- use the Website to commit fraud or unlawful activity
- scrape, harvest, or collect data from the Website without permission
- introduce malware, viruses, or other harmful code.
We may suspend or restrict access to the Website (or parts of it) if we reasonably believe you have breached these Terms.
4) ACCOUNTS (IF YOU CREATE ONE)
If you create an account, you agree that:
- the information you provide is accurate and up to date
- you will keep your login details secure
- you are responsible for activity that occurs under your account (unless caused by our systems)
We may suspend or close accounts that appear to be fraudulent, abusive, or used in breach of these Terms.
5) PRODUCT INFORMATION AND WEBSITE CONTENT
We aim to keep product information accurate and current, but:
- content may contain errors or omissions
- product images are for illustration and may differ slightly
- availability can change quickly
The Website (and content) is provided on an “as is” basis and we can’t guarantee uninterrupted access or error-free operation.
6) PRICING AND ERRORS
Prices shown on the Website are in AUD and include GST where applicable (unless stated otherwise).
Sometimes pricing or product information may be displayed incorrectly. If we discover an error, we may correct it and (where relevant) cancel or refuse an order impacted by the error.
7) ORDERS AND “INVITATION TO TREAT”
Information on the Website is an invitation to treat, not a binding offer. When you place an order, you are making an offer to purchase. An order is not accepted until we confirm acceptance (for example, by sending an order confirmation/dispatch confirmation).
We may refuse or cancel an order in circumstances such as:
- suspected fraud or unauthorised transactions
- pricing or listing errors
- stock unavailability
- suspected breach of these Terms
8) PAYMENTS
You must only use payment methods you are authorised to use. Payment processing may be handled by third-party providers. We are not responsible for the availability or performance of third-party payment platforms.
9) DELIVERY ESTIMATES
Any delivery timeframes shown are estimates only. Delays can occur due to carriers, peak periods, or events outside our control.
10) RETURNS, REFUNDS, AND WARRANTY
Our Returns & Refunds Policy and any warranty information published on the Website form part of your shopping experience with AUNO.
Nothing in these Terms is intended to limit your rights under the Australian Consumer Law (ACL).
11) AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under ACL. Your rights and remedies under ACL apply in addition to any warranties or policies we publish.
12) PROMOTIONS AND DISCOUNT CODES
We may run promotions from time to time. Unless we state otherwise:
- promotions are available for a limited time and may be withdrawn
- promo codes are not redeemable for cash
- we may limit promotions per customer/account/household
- promotions may exclude certain products or categories
13) INTELLECTUAL PROPERTY
All content on the Website (including text, graphics, logos, icons, images, video, software and design) is owned by or licensed to AUNO and is protected under intellectual property laws.
You may:
- view and use the Website for personal, non-commercial purposes
You must not:
- reproduce, republish, distribute, reverse engineer, or commercially exploit Website content without our written permission.
14) USER-GENERATED CONTENT (REVIEWS, COMMENTS, UPLOADS)
If the Website allows you to submit content (e.g., product reviews), you agree:
- you will only submit content you have the right to share
- your content is not misleading, abusive, defamatory, unlawful, or infringing
- you will not post spam or promotions for other businesses
By submitting content, you grant AUNO a worldwide, royalty-free licence to use, reproduce, display, and publish that content for operating and promoting the Website.
We may remove user content at our discretion.
15) THIRD-PARTY LINKS
The Website may include links to third-party websites. These are provided for convenience only. We do not control those websites and are not responsible for their content, security, or privacy practices.
16) COOKIES AND SITE TECHNOLOGY
We may use cookies and similar technologies to operate the Website, analyse traffic, and improve user experience. You can disable cookies in your browser, but parts of the Website may not function properly.
17) SECURITY AND VIRUSES
You are responsible for taking reasonable precautions to protect your devices and data when using the Website. We do not guarantee that the Website will be free from viruses or other harmful components.
18) LIMITATION OF LIABILITY
To the maximum extent permitted by law:
- we exclude liability for indirect or consequential loss (including loss of profit, loss of data, or business interruption) arising from your use of the Website
- we do not warrant uninterrupted access to the Website
Nothing in these Terms excludes or limits any rights or remedies you may have under ACL or other non-excludable laws.
19) INDEMNITY
To the extent permitted by law, you agree to indemnify AUNO for losses or claims arising from your breach of these Terms or unlawful use of the Website (including infringement of third-party rights).
20) PRIVACY
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information.
21) GOVERNING LAW
These Terms are governed by the laws of Queensland, Australia. You agree to the exclusive jurisdiction of the courts of Queensland.
22) CONTACT
Questions about these Terms? Our customer support team is here to help.
Please email us at shop@auno.com.au.
